When you purchase a ticket through Onvoya your confirmation email will come from the actual supplier of the ticket.
For instead, if the ticket is sold by American Airlines, your e-ticket confirmation email will come from American Airlines. Also, be sure to check your spam folder. Remember, it may take up to 24 hours to receive your e-ticket email.
If you're still having problem please contact us at: (866) 617-8460 or firstname.lastname@example.org