Onvoya’s patented, AI-powered system is built to learn. As you know, learning happens in many ways. For example, we learn your preferences based on the searches you perform and the filters you apply (e.g., business class, leaving in the morning, etc.). Onvoya also learns by asking you questions (e.g., What are your preferred airlines? Do you care more about low fares or getting to where you’re going in a hurry?) The more you use Onvoya -- plus, the more you choose to tell us -- the better we get at helping you find exactly what you're looking for. That’s how we learn to deliver travel options that are most relevant to you. It’s really no different from developing a great working relationship with a human travel agent.
Also, make use of our unique ValueIQ feature that gives you the good news (the included perks) and the bad news (the potential fees) on almost every flight. After all, it’s only when you can see what is and isn’t included that you can make a smart “value-based” decision.